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Vox challenges government to cut costs, improve efficiency levels

Johannesburg, 30 Sep 2009

With just 5.2 million individual taxpayers out of a total population of 45 million people, government can ill afford to waste money on internal communication resources, says Vox Orion's Jacques Du Toit.

The Department of Communications (DOC) budget for 2009 is R2.2 billion, of which R450 million has already been handed out to Telkom for the 2010 World Cup.

Du Toit says if the department hopes to reach its primary goal of creating affordable, reliable, robust and secure ICT infrastructure, it will need to manage its telco costs more effectively.

In 2008, Vox Orion saved a select grouping of government departments an estimated R106 172 000 on telecoms costs. This figure stretched across 629 areas within national, provincial and local government, as well as universities, colleges, the SAPS and SANDF.

“The R106 172 000 is based on cellular related call savings; if those same departments integrated our local, national and international call services, they would be looking at further savings of around R50 million. You then include the inbound revenue shared offered by us, and the savings increase by another R50 million,” says Du Toit.

“To ensure further improvements and cost savings, we challenge government to make use of the Telco Toolbox, a Web-based analytical tool which will give a complete picture of the overall telecoms infrastructure - from internal extensions to external vendor services,” says Du Toit.

“One of the biggest challenges facing ICT managers is managing multiple vendors, while trying to understand the complex nature of telecommunications billing. By using an audit service, government will be able to manage its services and suppliers more effectively, helping prevent abuse and wastage of resources. The reports generated expose fraudulent behaviour, underutilised infrastructure, incorrect billing by vendors and unaccounted expenses that tend to creep into large organisations over time.”

Du Toit believes that by making use of cheaper alternatives and improving telecoms transparency, government will see huge savings as well as a streamlining of services.

“In order to become a competitive global player, South Africa needs to improve its ICT facilities, but with a limited budget, the only way we can hope to achieve this is through intelligent and responsible spending,” says Vox Telecom CEO Tony van Marken.

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Vox Orion

Vox Orion is focused on delivering complete managed voice solutions to the top-end corporate market. Considered a pioneer in what was known as the least cost routing (LCR) market, Vox Orion has since extended its solution offering and now prides itself on its technical expertise and innovation and is widely regarded as a leading innovator in the telco industry. Vox Orion serves 60% of the top 200 listed companies on the JSE and has significant government contracts, including four provincial governments, SANDF, SAPS and 56 local town councils. Vox Orion has offices in all the major South African cities as well as nine smaller towns, and offers a range of guaranteed savings models within its managed voice solutions offering, as well as messaging, telephone management and PABX solutions.

Visit http://www.voxorion.co.za for more information.

Editorial contacts

Judith Middleton
DUO Marketing + Communications
(021) 683 8223
judith@duomarketing.co.za