Unlike many of their larger counterparts, SA`s small and medium enterprises (SMEs) do take note of the latest "techno hype" such as Hyper-Threading Technology, but this is seldom a mitigating factor in their decision-making processes.
Despite the many benefits of Intel`s HT Technology, most SMEs invest - and rightly so - in technologies that benefit their business. Only one thing is really important: it must work every time.
SMEs can`t afford to waste time and money on productivity issues, repairs and more importantly, the loss of business as a result of critical functions not working as they should.
So, what should local SMEs do to ensure that their IT systems run optimally and in what technologies should they invest? Firstly, it is key that they opt for proven technologies. Endorsing a product that is in its first phase of adoption might seem like a good idea at the time, but in the end it is reliability that you need.
In saying this, it is also important to find a balance between the cost saved on an initial investment and ultimate ROI. The saying "pennywise, pound foolish" springs to mind here.
Saving a R100 on a below-standard motherboard could not only cost a company several thousands of rands in the next few months, but will contribute significantly to the frustration level in the office.
When buying, for example, a PC look for the features that makes it reliable and available. A UPS is a good start, as it no longer costs a fortune. Each PC should be fitted with one or be connected via clean power plugs to a central UPS.
Also, storage is and remains critical to the reliability of your system. Investing in a small data server with a tape backup unit will ensure that your organisation`s critical data is protected and readily available.
I can`t emphasise security more. Smaller organisations are just a vulnerable to virus, worm and other onslaughts and should make sure that they take the necessary precautions.
Again looking at costs and functionality, a hardware firewall appliance is a viable option that offers critical functionality at relatively low costing.
Lastly, don`t go for an operating system (OS) that no one understands or supports. Make sure you opt for an OS that is backed by a team of IT experts that can readily assist you in the event of problems.
SA SMEs should remember, going for the cheapest is not the answer. However, going for reliability and availability is a good start.
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