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Where did I put my Samsung?

Staff Writer
By Staff Writer, ITWeb
Johannesburg, 23 Jul 2013

Samsung has introduced a Web-based facility to help Samsung mobile phone owners keep tabs on their devices.

"By simply setting up a Samsung account on the Web site, consumers have rapid access to a number of functions that will allow them to not only locate, but also to lock and ring their devices," says Craig Fleischer, director of mobile communications at Samsung Electronics. According to Fleischer, the brand realised that consumers often have sensitive on their smart devices, and the 'Find My Mobile' offering will help them ensure this information does not become available in the public domain.

The 'Lock My Mobile' feature can be used when a handset is lost or stolen. Once activated, a message will be displayed on the screen indicating that the device is lost, and will provide a means for the person in possession of the phone to contact the owner, should they wish to return it. The owner of the device sets up a four-digit PIN, allowing them to unlock the phone once it is back in their possession.

In addition, the 'Locate My Mobile' function allows consumers to track their phones remotely to their current locations. Thereafter, the feature tracks the movement of the device at 15-minute intervals for a period of 12 hours.

"If you know your device is nearby, then you can activate the 'Ring My Mobile' function. This will produce a bell tone, which will ring for one minute at the highest volume, and the message 'This is a lost mobile' will appear on the mobile's screen," Fleischer adds.

Consumers are also able to forward their lost/stolen devices' calls and messages to a specified cellphone number, and can retrieve a full call log, including the data charges incurred during the previous week.

"Should a consumer wish to completely protect their data, they may initiate the 'Wipe My Mobile' instruction. This allows them to erase all data on the device memory, external memory device or SIM card. Since you cannot use the 'Find My Mobile' service after the execution of the 'Wipe My Mobile' function, we caution consumers to use this function very carefully," concludes Fleischer.

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