WhichVoIP.co.za announces enhancements

Does VOIP still confuse you? Do all the telephony acronyms, service providers, and options out there scare you? WhichVoIP.co.za is here to help.

Created especially to present a central view of all the credible VOIP and hosted PBX operators in South Africa, the Web site offers functionality to compare these service providers, thereby taking the guesswork out of who is offering what, providing all the information needed to select the correct provider for your business telephony needs.

Users can compare business VOIP and hosted PBX packages between providers; obtain an instant and free quotation; search the directory for credible VOIP and hosted PBX carriers, value-added resellers, VOIP PBX providers, telecoms consultants and support organisations; understand and learn more about VOIP and hosted PBX; and get familiar with the jargon through the glossary and FAQ pages.

“VOIP (voice over Internet protocol) is a terrible acronym but a great technology. But the industry thinks many people still believe many 'myths' about running telephone traffic over the Internet. If Internet telephones don't work in your situation, that's one thing, but don't let old information keep you from leveraging new services and cost savings,” says Mitchell Barker, CEO of WhichVoIP.co.za.

“Our goal is simple - we make it easier for businesses to select a VOIP service provider for their business telephony needs, and because we are completely independent, we offer all of the information on all of the providers out there. This is provided at no cost to the user, because our aim is to be the premium one-stop information portal for VOIP and hosted PBX in South Africa.”

Launched in 2010, the site has established partnerships with most of the service providers in the industry, allowing it to provide a completely independent analysis of their offerings. This has proved hugely successful, with thousands of unique visitors to the site per month. The growth that WhichVoIP.co.za has seen has resulted in an upgrade to the site, aimed at making it even easier for visitors to access information, and providing even more content.

“Our focus is on our users. It's all about them,” says Barker. “We have therefore added a number of enhancements to improve the overall user experience.”

The Forum, which allows users to see breaking news and to provide commentary of their own, has been upgraded, and WhichVoIP.co.za now offers a hosted PBX section, presenting the same kind of vendor-agnostic, comprehensive view of this segment of the market as it does for VOIP providers.

In addition, the site has stepped up its interaction mechanisms, making it even easier for users to access relevant information via their chosen social media platforms. “We like to make every step of our users' journeys easier, and that includes finding the information they are looking for on the platforms they prefer. We've given our Web site a spring clean to make choosing a VOIP or hosted PBX supplier even more uncomplicated, because ultimately, our customers are our partners, and we always strive to raise our interactions with them to the next level,” Barker concludes.