Digital Life
May 18, 2018

HR drives its own destiny

Human resources is migrating from an order-taker to a strategic business partner, and HR managers need to ensure their skillsets keep abreast.

May 17, 2018

Vodacom to launch Microsoft Azure solutions

The Microsoft platform lets businesses build anything from simple mobile apps to Internet-scale solutions, says Vodacom.


The future of healthcare is digital

Digitisation with embedded best practice processes can create material benefits to hospitals, says Peter Mills, Healthcare, New LOGO Sales at T-Systems South Africa.


LPI updates core Linux certification

The Linux Professional Institute has announced major exam updates for its LPIC-1 certification.

May 15, 2018

Top contact centre trends

Research from Aspect Software finds artificial intelligence, chatbots and automation will dominate contact centre development over the next year.

May 10, 2018

Improve customer experience, bottom line through self-service

Modern consumers are less inclined to wait in line for a customer service representative, says Aspect Software.


Insurance model requires digital innovation

Insurers must be willing to approach partners outside the sector and incorporate value-added features they would not normally consider, says Stuart Blyth, director at SilverBridge.


Record-breaking support for ITWeb's Security Summit 2018

Sponsorship and exhibitor opportunities at the 13th annual ITWeb Security Summit have sold out.

May 8, 2018

Introducing the Phygital Store

The Phygital Store Catalyst involves blending the physical and digital interactions that a customer has with the communication service provider.


The real impact of municipal budget cuts

Soon, smart systems will play a role in managing resources at municipalities, says Carl Stroud, MD of Sebata Municipal Solutions, a MICROmega Group company.


Healthbridge presents on Millennial Patient

Luis da Silva, executive MD of Healthbridge, will give a CPD accredited presentation during the CPC/Qualicare Open Day.