Evolution of smart buildings into smart workplaces
HR drives its own destiny
Human resources is migrating from an order-taker to a strategic business partner, and HR managers need to ensure their skillsets keep abreast.
Vodacom to launch Microsoft Azure solutions
The Microsoft platform lets businesses build anything from simple mobile apps to Internet-scale solutions, says Vodacom.
The future of healthcare is digital
Digitisation with embedded best practice processes can create material benefits to hospitals, says Peter Mills, Healthcare, New LOGO Sales at T-Systems South Africa.
LPI updates core Linux certification
The Linux Professional Institute has announced major exam updates for its LPIC-1 certification.
Top contact centre trends
Research from Aspect Software finds artificial intelligence, chatbots and automation will dominate contact centre development over the next year.
Improve customer experience, bottom line through self-service
Modern consumers are less inclined to wait in line for a customer service representative, says Aspect Software.
Insurance model requires digital innovation
Insurers must be willing to approach partners outside the sector and incorporate value-added features they would not normally consider, says Stuart Blyth, director at SilverBridge.
Record-breaking support for ITWeb's Security Summit 2018
Sponsorship and exhibitor opportunities at the 13th annual ITWeb Security Summit have sold out.
Introducing the Phygital Store
The Phygital Store Catalyst involves blending the physical and digital interactions that a customer has with the communication service provider.
The real impact of municipal budget cuts
Soon, smart systems will play a role in managing resources at municipalities, says Carl Stroud, MD of Sebata Municipal Solutions, a MICROmega Group company.
Healthbridge presents on Millennial Patient
Luis da Silva, executive MD of Healthbridge, will give a CPD accredited presentation during the CPC/Qualicare Open Day.