First National Bank spent big money and time to get its mobile virtual network operator off the ground, it says.
Banks must conduct a social media audit and use all four phases of the social media loop for maximum benefit, say experts.
Analysts agree the factors needed for M-Pesa's success in SA were not the same as in booming markets like Kenya, leading to its demise.
A new digital 'fitness' currency rewards users for every 1?000 steps they take.
NSFAS fintech partners to challenge contract cancellations
In this week's tech news roundup, Fintech partners contracted to disburse monthly allowances to NSFAS-funded tertiary students have challenged the allegations levelled against them, saying they are considering legal action. eZaga and Tenet Technology have denied the allegations made against them and claim to not have received the full report in which these were made Stay informed and engaged with our comprehensive coverage of these stories and more on our website, www.itweb.co.za and social media platforms. Discover the latest advancements shaping the future of technology by ITWeb. #newsvideo #sita #nsfas https://www.itweb.co.za/content/DZQ58MV8yPAvzXy2 https://www.itweb.co.za/content/rxP3jqBEax8MA2ye https://www.itweb.co.za/content/xnklOvz1dnYq4Ymz https://www.itweb.co.za/content/dgp45vaBPVJ7X9l8 https://www.itweb.co.za/content/P3gQ2qGAPrg7nRD1
The operator pulls the plug on the mobile money offering in SA, after a thorough review.
The bank plans to pilot a chatbot for customer engagement in its efforts to become "the most intelligent bank".
The bank's mobile offering has 200?000 active subscribers just shy of a year since launch.
Huawei Cloud drives African FinTech innovation
Mark Wang, Solution Architect at Huawei Cloud Southern Africa, spoke to ITWeb about Huawei being a strategic partner in the banking sector. He also addressed challenges for banks in SA and potential growth in the payment ecosystem for customers. #huaweicloud #fintech #digitalbanking
Regulation should always follow innovations, says the South African Reserve Bank.
Almost 60% of Capitec customers use mobile banking, while over a million have activated the Capitec app.
While mobile payments may be picking up, these solutions may not be suitable for every business.
Most financial institutions in the country are actively investigating the potential and opportunities for the technology.
The social media pilot aims to bring the voice of customers to the bank's staff using the latest data science technology.