With the Quality Management System tool from Enghouse Interactive, it is possible to continuously evaluate each of the interactions that agents have with customers.
Small local businesses struggle to source cloud computing, programming and app development skills, according to a Xero survey.
Ambani recently won the SA Innovation Summit's Swiss vs SA startup pitch battle.
ITWeb, in partnership with Mecer Inter-Ed, is running a survey on the value of IT training and certification amongst businesses and individuals in South Africa.
The survey aims to explore whether businesses think that there´s value in paying a training services provider, and if so, what is that value, and does the market understand that value?
In this survey, we examine, among other things:
By completing the questionnaire, you stand a chance to win a Takealot gift voucher to the value of R3000.
The detailed results of the survey and the winner of the lucky prize draw will be published on ITWeb.
Thank you for participating!
One of SA’s first independent computer science schools, the Academy for Computer Science and Software Engineering, celebrates 50 years.
The Vox Cybersecurity Portal is a monthly subscription service, with businesses paying per user.
Red Bull Basement challenges students to use tech to solve common social problems.
Public trust in science, technology, engineering and mathematics is the highest it has been in three years, as industry leaders call for more funding in the field, says 3M.
The online professional learning platform will start with close to 100 of its most popular courses, with new and local content being added monthly.
More than 1 300 local women farmers received digital literacy training through the Vodacom Foundation’s Women Farmers Programme.
The varsity enters a multimillion-rand partnership with Imvelo Ventures to empower a new generation of leaders who will transform the business world.
The BOATS tournament was a partnership between the Nelson Mandela University’s Department of Computing Science, LexisNexis SA and non-profit organisation, Leva Foundation.
The city partners with the National Skills Fund to enable upskilling and placement of young people in employment opportunities in the BPO sector.