Content Capture and Management

Achieving painless IT documentation

If an IT document solution can reduce risk and decrease cost, it is an essential business operations no-brainer, says Gerhard Conradie, MD of Evolv Networks.

14 Mar

SilverBridge unveils FAISapp

The app is designed to make Financial Advisory and Intermediary Services Act compliance easier through automation and digital document record-keeping.

13 Mar

AI, next-generation voice the future trends in contact centres

Contact centres are becoming cloud-based, AI-powered customer experience hubs where voice will play an increasingly important role, says Avaya.


Blue Turtle deploys BMC Control-M Managed File Transfer

Control-M MFT allows the user to build, schedule and manage file transfers in the same way they would any other "batch job".


Manage your document workflow

The Xerox Document Workflow Management workbook will take you through a checklist to look at your processes and see where you can save money and time. [Local rep: Bytes Document Solutions]

Feb 6, 2019

Google's EUR50m fine to impact content, CX teams

Content and customer experience teams must be thoroughly trained in all aspects of the GDPR, says Tim Walters of the Content Advisory.

Feb 6, 2019

White paper: Enhancing automation in financial services organisations

Digital transformation, using enterprise content management and business process automation to optimise productivity, reduces costs and eases compliance.

Feb 5, 2019

Shaping the value chain of scholarly publishing in Africa

Sabinet introduces a service offering that it says will shape the value chain of scholarly publishing in South Africa and change the workflow and effectiveness of publishers.

Feb 5, 2019

Should you enable Office 365 Automatic Message Encryption?

For most businesses, the downsides of automatic encryption would outweigh the potential benefits by a fair margin, says Chris Hathaway, operations director and cloud advisor at Cloud Essentials.


Tech-driven human settlements roadmap in the pipeline

The master plan seeks to flesh out how government can use science, technology and innovation to secure smart, green households and neighbourhoods in SA.


Nintex unveils Nintex Sign powered by Adobe Sign

Nintex Sign powered by Adobe Sign offers fully integrated e-signatures within the Nintex Process Platform to securely complete transactions.