TME`s Strategic Research division has highlighted the issue of online data storage.
Scala Business Solutions says its half-year customer survey reflected an increase in overall customer satisfaction across all business areas.
A survey conducted by FIND/SVP has found that the majority of Hitachi Data Systems customers are satisfied with its service and support, says local Hitachi distributor Shoden Data Systems.
The hype around B2B e-commerce caused a chasm between expectations and reality that almost swallowed the industry. Now more experienced and wiser, some of the key players comment on what went wrong and what hard lessons were learnt.
There is no quick fix for local corporate users wanting to embark on an e-marketplace venture.
SA`s e-marketplace operators appear to have similar frustrations as they compete in an increasingly tough market.
The e-marketplaces concept has been welcomed with open arms by the buying market, thanks to the numerous advantages it offers buyers. Suppliers, however, are generally not as enthusiastic about it.
A recent Webchek annual customer satisfaction survey conducted on behalf of UUNet SA found that customer commitment to the Internet service provider is high.
The Web content management market will reach $10 billion by 2004 and vendors in this market will continue to consolidate through 2003, says Meta Group.
After discovering how few women there are in the IT industry, the UCT Department of Information Systems has kicked off a second study to determine how men feel about working with women in the sector.
A survey of women Internet users in SA has confirmed their "goal-oriented" approach to life.
High-end IT skills coupled with experience and business savvy command the highest salaries, but the highest total earning potential resides in the IT sales space. Achievers can earn up to 60% more through incentives, while career prospects, challenge and responsibility are key job satisfaction factors.