Businesses must adapt to new expectations from their customers, employees and society.
The continent takes a lead role in terms of internet bandwidth growth capacity, experiencing a compound annual growth rate of 44%.
The platform pledges strict adherence to SA’s data privacy laws, as it works to attract local companies and brands.
Thinking beyond the machine: how approaches to 'after-sales' have changed.
ITWeb TV: Does SA have what it takes to produce a billion-dollar unicorn? | Episode #98
Innovation Hub CEO Bangani Mpangalasane discusses Gauteng's budding start-up ecosystem, why SA has yet to produce a unicorn company, and innovation that can be a catalyst for economic development and resolve societal challenges.
Proceed Cella enables businesses to decommission multiple SAP and non-SAP legacy systems while retaining full access to their data and reducing their legacy application footprint.
How Africa is harnessing digital to meet its energy needs.
The former Huawei sub-brand has high expectations after re-establishing its local presence last year.
Bob Group takes on incumbents such as Takealot, amid rumours that Amazon is looking to open shop in SA.
Customer service is one element in the customer journey, while customer experience is the sum of all interactions a customer has with the brand.
Integrations using APIs, ESBs and specialised vendor tools can reconnect value services and data with modern business systems without radical engineering or refactoring.
The HP Indigo 25K can be integrated with print embellishment and cutting devices as part of an integrated, full-service printshop.