While more South Africans took to online shopping this Black Friday/Cyber Monday, consumer spending reflected the current economic downturn.
The authority says the sector has to be tech-savvy and search for new opportunities in the increasingly digitised economy, which relies on online services.
While AI is currently on everyone's radar, the contact centre industry's ability to implement and adopt true AI remains some way off, says Karl Reed, chief solutions officer at Pivotal Data.
The local property tech and digital solutions provider expands into European markets, making the UK its international go-to market.
ITWeb TV: Does SA have what it takes to produce a billion-dollar unicorn? | Episode #98
Innovation Hub CEO Bangani Mpangalasane discusses Gauteng's budding start-up ecosystem, why SA has yet to produce a unicorn company, and innovation that can be a catalyst for economic development and resolve societal challenges.
The company, founded by three friends, is eager to tap into the many opportunities for digitalisation in the South African insurance landscape.
SA's executive director Simon Slater will focus on building e4's relationship with various mortgage lenders, conveyancing firms and other partners in the UK.
The next-gen tech will represent around 10% of mobile subscriptions in the region by 2027, with SA expected to be at the forefront of deployments, says Ericsson.
Most South African banks struggle to swiftly respond to customer service requests online, posing reputational and regulatory risks, says BrandsEye.
The investment comes as consumer interest in new payment options is at an all-time high, says Adumo CEO Paul Kent.
The fintech group’s software division experiences a significant increase in cloud migration projects and demand for digital transformation support.
There is a great need to marry technological skills as well as more human soft skills such as emotional intelligence and communication.