Service providers in the digital world must now contend with much higher levels of complexity when seeking solutions to reduce revenue leakage, says Amdocs.
Modern consumers are less inclined to wait in line for a customer service representative, says Aspect Software.
Naspers has sold its 11.18% stake in Flipkart to Walmart for $2.2 billion.
Mobile network Aetas joins up with local airline JetVision to provide customers with free flights for buying airtime.
ITWeb TV: Does SA have what it takes to produce a billion-dollar unicorn? | Episode #98
Innovation Hub CEO Bangani Mpangalasane discusses Gauteng's budding start-up ecosystem, why SA has yet to produce a unicorn company, and innovation that can be a catalyst for economic development and resolve societal challenges.
Trainees earn tokens for achieving fitness goals, which can be used to buy products and services, like gym memberships.
The number of mobile workers now equals the number of traditional office workers, says Citrix.
Disruption is causing the decline of industrial-era businesses that can't or won't adapt, according to a Dimension Data white paper.
Find out which skills are needed to build an effective data science team that can extract value from big data.
This is the industry's first containerised microservices platform for IT operations, the company said.
Growth, corporate structural development and technology are CEOs' top three priorities this year, according to Gartner.
By taking advantage big data and analytics, banks can generate new revenue streams.
With Dimension Data's technology solutions, State Bank of India has made financial inclusion a reality for previously unbanked customers.