The paperless office is a dream not likely to become reality for the foreseeable future.
Efficiently managing IT assets can save IT departments time, resources and money. Why then isn't ITAM being adopted at high speed?
Increasing data volumes, changing storage technologies, regulation, legislation and day-to-day operations have turned the storage arena into a battleground for overall control.
Despite many problems, public sector IT has never looked healthier. With some strategy, it could resolve serious socio-economic issues.
Fans of BPM claim it is the answer to two long-standing IT issues: breaking down business silos and uniting IT and business.
SMEs may be small in revenue or staff complement, but their IT requirements are equal to those of their larger counterparts.
Management can no longer claim ignorance when things go wrong, as compliance is critical and ensuring it is sustained is even more important.
Beyond the hype around the converged IP network, what benefits does this new world really deliver?
It is said the lifeblood of an IT economy is the state of its software development industry. ITWeb asks local developers about the skills crisis and the build versus buy question.
Disaster recovery and business continuity are seen as a grudge spend, but good governance and holistic risk management are changing this trend.
Business intelligence is maturing quickly. Signs include consolidation, wider appeal to SMEs and more user influence.
Human resources has been on the road from administrative processor to strategic advisor for many years, but a lack of process automation has delayed things somewhat.