SA's contact centre industry could take the world by storm if government would just give it a break. So it says, anyway.
Local software developers are feeling the brunt of SA's ongoing IT skills shortage.
What do SA's CIOs want for Christmas? Under the restrictions of an unlimited budget, ITWeb sat five of them down and picked their brains.
BI solutions are ready to deliver the graphs, reports and numbers to executives hungry for information. And in real-time if need be.
Identity management encompasses anything from people to processes to passwords. One thing it is definitely not about is the technology.
Since it's no longer necessary for employees to be physically in the office to work, why isn't telecommuting taking off in SA?
The more digital information speeds around offices and the world, the more people print it out. Technology offers freedom from paper, but nobody seems to want it.
While some SCM software vendors will tell you that technology is a cure for all supply chain woes, this is certainly not the case.
NGN has been the word on the networking street for 10 years. Still, how much benefit local companies will see, and when, is a matter for debate.