The distributor wants to grow its penetration in the public and small business sectors.
The contact centre plays a pivotal role in identifying weak points in the overall customer experience, says consultant Rod Jones.
Microsoft Malaysia has partnered with SME Corp to promote the use of cloud computing in SME businesses.
Network Alliance has successfully completed the South African phase of its first major Riverbed project.
Why developed nations can learn from the emerging world when it comes to coping with future challenges.
Cloud in a Box is compatible with the most commonly used platforms and operating systems.
The printer is said to work with latest GNU/Linux operating systems such as Ubuntu 11.04.
The rise of 3D printers could see people everywhere turn their imaginings into tangible reality.
Any data loss, through natural disaster or simple human mistake, can spell failure for businesses, says Acronis.
Absa's instant money transfer service extends into the small business sector.
South African Web designers can partner with Google to receive free online training.
As technology evolves, so too does CRM, and as a result, businesses now face real-time feedback about the customer experience.
The company achieves 35% market share in North American, with a 17-point lead over the next closest rival, Avaya, says the T3i Group.