More focused and purposeful information will give companies greater customer insight.

Industrial espionage is a huge economic activity involving both state and private business entities.

It is imperative to understand the decision-making process and how this can impact a company.

Virtual desktop infrastructure implementation requires change, something that can open up room for error.

Either commit to a full-blown Web chat deployment, or don't deploy the solution at all.

Sound data management processes and effective search technology are the keys to unlocking and benefiting from dark data.

802.11ac WiFi boosts bandwidth speed by supplying wider frequency bands and faster processing with multiple antennas.

Medium-sized businesses see the value in big data, but cannot mimic large enterprise programmes.

A BI solution that provides a competitive-edge should be one of the corporate strategy's objectives.

WiFi is on its way to effectively becoming the `radio' for the Internet of things.

Should companies outsource mission-critical services, and how should the service provider deliver these?

Companies must be made aware of the value cloud can bring to their organisations.