Metadata, not big data, offers the flexibility to rapidly enable usage models.

IT asset management manages assets from a business perspective and directly links IT spend to the organisation's goals.

The power of advanced analytics is crucial in combating healthcare fraud.

Moving the contact centre operation into the cloud isn't a decision to be undertaken in a hurry.

Cloud computing will be the pervasive technology in 2013.

Service operations management shows the true SLA of a service and the actual impact on business.

Adopting a comprehensive application optimisation solution will increase the quality of experience for business.

Companies have key lessons to learn about harnessing the power of social media and sentiment analysis.

Mobile communication in SA is still one of the most expensive on the African continent.

What are the advantages and disadvantages of moving to the cloud, and is it safe?

A truly effective cloud approach entails one that is built on open standards.

SA should stop blaming colonisation and apartheid and embrace the ICT-education nexus.