The ability to give and receive acknowledgement gracefully is a great business attribute.

Government faces many challenges unfamiliar to larger corporates.

The market faces an overstocked situation that could negatively affect smaller vendors.

Focus on reducing costs in the data centre during this precarious phase in the economy.

Companies should design a production strategy to improve efficiency and cost savings.

Industries are looking to government to bail them out during the financial crisis.

Contact centres must assess their existing capabilities before becoming dynamic.

Changing behavioural patterns at the office can reduce individual carbon footprints.

Service-oriented architecture has come of age, as was highlighted at the ITWeb SOA Conference.

Space, cooling and maximising usage are not a priority for IT departments at the moment.

Business intelligence competencies specialise in delivering analytics and reports on the various business processes.

Values like integrity and honesty could help companies stand out from their competitors.