Be wary of vendors' open source support claims - if the claims can't be backed by certification, they probably aren't worth much.

Taking a critical look at employment equity and its role in the BEE process.

Thriving in a competitive marketplace and staying ahead of the competition is key to making BI a business focus area.

Making the right choices leads to fulfilling career paths.

The priority is to ensure organisations are able to interact securely and deliver on business goals.

Many companies are making crisis response a focus in their business continuity planning.

As online services gain momentum, agents will play a more critical role than ever.

As the country prepares to host the World Cup in 2010, there is renewed urgency to narrow the digital gap.

As business increases, the extent to which the branch needs to be integrated has become more complex.

If companies depart on an RTI programme right now, they can achieve tangible business benefits.

HR executives must take on the role of strategic partners within their organisations to improve productivity and ensure business objectives are met.

Company management must regard BI as the central tool of war.