Organisations wanting to embark on a search project should ask 10 questions of the vendors they are evaluating.

The software industry of the future can be likened to an ocean ecosystem.

In a world where freebies are regarded with suspicion, JBoss is beginning to prove itself in the enterprise.

This year has been a difficult one in almost all sectors of the South African market. However, the networking industry has seen some exceptionally challenging times.

The challenges of today`s business world are beginning to force many organisations to focus more explicitly on their processes.

Electronic supply chains increase the efficiency, productivity and lower the costs of production when implemented correctly, but they also increase the complexity for companies to keep accurate records of the entire logistics process.

New technological developments coming out of deregulated economies are accelerating the networking industry at such a pace that if SA does not make the regulatory adjustments, it will be left behind.

IT has boosted risk management in the funded healthcare insurance industry, but more technology-based solutions need to be adopted as soon as possible.

It`s a couple of years since electronic billing became a reality in SA, making it an interesting time to consider how successful this concept has been in the local market.

Many companies have learned the ugly truth of how bad much of their data is and how hard it is to get value from it.

Companies should utilise knowledge-enabled customer relationship management systems to ensure better understanding, increased value and improved customer relationships.

Would it not be a productive change of tactic if corporate leaders initiated customer satisfaction surveys with the goal of finding out what their businesses are doing wrong instead of asking for a pat on the back?