With ‘data wranglers’ in short supply and the need for data-based decision-making ever-increasing, AI and automation could change this paradigm.

Omnichannel analytics can reveal bottlenecks in a customer’s journey, as it integrates customer insights and communication.

There are often reservations within a business when it comes to making changes to data tech systems, so it’s good to be aware of the challenges upfront.

Ensuring core BI principles are in place will ensure the organisation’s data and information universe can scale as the company grows.

An identity governance and administration programme automates provisioning of users' rights to access applications and data.

Artificial intelligence is one of most disruptive technologies in the cloud-driven networking arena and is helping to streamline network operations.

Beyond the hype, artificial intelligence is profoundly changing the way consumers buy and retailers sell − to their mutual benefit.

Data culture and technology must work hand-in-hand to bring business along the journey of data discovery and technology evolution.

With ever-evolving cyber threats, there needs to be ever-increasing protection, which requires more budget. However, ROI is still a priority.

The rush to get ready for IFRS 17 shows the insurance industry is still seriously lagging when it comes to managing its data effectively.

To be successful, identity and access management must be approached in a planned, phased and tested manner.

The goal is to have a modernised, intelligent data platform that supports prompt delivery of high-quality data to data consumers.