With the broader demand for full-blown collaboration and messaging tools, VOIP providers are catching up in the race to offer unified communications as a true service.

The concepts of containers, microservices and orchestration are the software building blocks of the modern cloud.

Correctly scoping an ERP project beforehand helps improve deployment success and subsequent adoption, ensuring real value is realised.

The cyber security mesh will be a top strategic trend in 2021, and key to a responsive security and risk management approach which is modular and scalable.

To enable an efficient digital ecosystem, users must be able to access and process the correct data, in a secure and compliant way, as swiftly as possible.

Leveraging the power of digital transformation means getting the right information to the right people at the right time, to empower them to make informed business decisions.

By leveraging economies of scale, cloud providers dramatically drop the price of compute, memory and disk resources, making these lower prices available to users.

Innovation, transformation, automation – the trends of 2021 are defined by the events of 2020, which made companies take alternative approaches to customer engagement.

Pre-COVID, the perception was that some processes simply could not be performed remotely, but this assumption has been re-examined through a digital viewfinder.

An organisation can translate the improvements of one DevOps team into a catalyst of change for the entire company by using mistakes as a springboard for learning.

Omnipresent progressive technology developments have transported modern businesses and shared services into the new era of digital transformation.

Advanced tech will play an increasingly important role, not only in protecting against attacks, but also in helping cyber criminals engineer increasingly sophisticated attacks.