While the potential of innovative contact centre technologies can be tempting, companies must first be certain these will solve business problems.

Robotic assistants that make your life infinitely easier are coming soon to a workstation near you.

There is an urgent need to prioritise a compelling and cohesive mission and strategy to build an African data economy.

Why upgrading your software makes excellent business sense in today’s “app economy”.

Security information and event management solutions are among the costliest and most likely to be beyond the budgets of many SMEs.

South Africa’s tech space needs a strong, flexible and proactive foundation for its future software programmers.

Numerous capabilities in the public domain deliver deepfake audio and video abilities to hundreds of thousands of cyber criminals.

Beyond IOT, the consumer Internet of things will affect everyone, and make our lives easier.

Tech-savvy healthcare providers will reap the benefits of cost reductions, better management of risk and more satisfied customers.

Companies that have a functional data quality framework are more likely to be at an advanced maturity level with regards to analytical capabilities.

Why mobile threat defence solutions are now an essential component of cyber security strategies.

The evolution of SD-WAN will have a direct influence on improvements in artificial intelligence, machine learning and data analytics going forward.