Most software quality and testing internship programmes are doomed to fail, and many of these youngsters will be left discouraged.

The customer experience is a central theme for contact centre trends in 2018.

Emerging technologies can give society the ability to solve some of its most urgent problems.

Will SA be spared the impact of the next global cyber hurricane?

It's time for local IT service providers to stop viewing testing services as an afterthought.

There's no need to go cold turkey when it comes to breaking bad tech habits.

The biggest data breach in SA's history left over 60 million users' sensitive information compromised.

What happens after process deployment? Get ready for change control.

Internet search engines with instant query responses may have misled enterprises into believing all analytical queries should deliver split-second answers.

The best data architecture for agility includes a mix of on-premises and cloud physical data architecture.

The value of a process is that it integrates into a company's operations.

In the data-driven digital economy, big storage means big perks.