Key to a great call centre is recruiting and investing in the right people and keeping them motivated, says Sage Pastel.
The UK regulator wants proof that firms are treating customers fairly.
Many SMEs are using outdated accounting software solutions that were developed using discontinued legacy software.
The group pumps R5.6?billion into growing its e-commerce offerings, its current focus area.
LG Premium Service Centre Launch
LG South Africa has launched its premium service centre in Midrand, Johannesburg. The centre aims to make it easy for LG customers to get their LG appliances fixed directly with LG.
The group - which was earlier suspended from the JSE - aims to issue shares to raise capital.
Dell is offering organisations in SA and Namibia solutions which protect capital reserves and help drive customers' future growth.
The telco is running out of time to find growth opportunities in a rapidly converging and consolidating sector.
TymeBank announces Retail Capital buyout
TymeBank has reached an agreement with Retail Capital and its shareholders to acquire 100% of the fintech SME funder’s shares, subject to regulatory approval. #newsvideo #TymeBank #Itinbanking
The group is looking at how best to deal with its continued underperformance, as it reports another loss.
The operator grew revenue 1.1% in the year to March.
The call centre solution company will be housed in Jasco's enterprise subsidiary.
Earnings per share will increase, but headline earnings per share will drop slightly.
The tie-up between Connection Telecom's two entities expands the company's offerings.