The vendor has introduced a series of apps which can run a business from a mobile device.
When designing a customer engagement model, organisations must know what tools agents need, says Interactive Intelligence.
In this industry, people are viewed based on their performance, attitude and skills, says MIP.
Most companies are not actively mining untapped business intelligence, says Hitachi Data Systems.
Internet Solutions awarded its 2014 top-performing regional and national partners at the annual IS Channel Partner Awards.
ICASA finally moves on issuing high-demand spectrum, but analysts caution that excitement over its plans is premature.
Wired4Women Awards 2025
Sipho Masinga is suspended allegedly after power failures took the SABC's programming off the airwaves for three consecutive days.
The company says Bill Hoggarth has already added "immense value" since joining in May.
IT departments in Europe, Middle East and Africa don't meet the mobility needs of employees, says VMware.
The distributor has been named VMware Service Provider Programme Aggregator of the Year for the southern Africa and WECA region.
South African citizens are not reaping any benefit from the state's R39?billion in cash tied up in Telkom and Vodacom.
The company was recognised in Gartner's 2014 Magic Quadrant for Managed Print and Content Services.