The company will offer Binary Tree technology to streamline customers' migration and coexistence experience to its Office 365 solution. [Local rep: Soarsoft Africa]
The two companies will work to improve a unique SOA-driven approach in Soarian Clinicals.
Organisations will need to find new ways to fund technology investments and upgrades, says Dimension Data.
Few businesses have systems to gauge their customers' experience of self-help channels, reveals the Dimension Data Contact Centre Benchmarking Report 2012.
Mobility empowers consumers through social media and new channels, according to the Dimension Data Contact Centre Benchmarking Report 2012.
The deal is worth $43 per share in cash and stock, representing an equity value of $1 billion and an enterprise value of $921 million.
Wired4Women Awards 2025
Mobi.lity, a prize winner in the 2011 Gauteng Innovation Competition, unveiled its mobile information service, GoMetro, yesterday.
For the first time, a Francophone track ran alongside the main conference agenda at Saphila 2012.
An effective user group adds value to both the customer and the business, says SAP.
If the basic strategy is wrong, no amount of fancy processing will improve the quality of forecasts, says idu Software.
The secure data centre facility lets institutions connect quickly to their customers, reducing costs and improving latency.
The 15th AFRICAcom Telecom Conference will be held in Cape Town from 13 to 15 November.
The provider of hybrid IT service management solutions and the cloud service provider join forces to serve sub-Saharan Africa.