By understanding customer and employee experiences, contact centres can drive retention, processes and profitability.
The embattled VBS Mutual Bank’s bid to recover monies it loaned to a liquidated set-top box supplier hits a brick wall.
The South African median gender pay gap remains higher than the global average, with female directors of JSE-listed tech companies earning 11% less than males.
ITWeb, in partnership with Veeam, is running a survey on data resilience readiness among businesses in Africa.
The survey aims to explore just how prepared these businesses are to recover from a ransomware or cyber attack, as well as the resources they have at their disposal to help them recover.
In this survey, we examine, among other things:
By completing the questionnaire, you stand a chance to win a Takealot or Amazon gift voucher to the value of R5 000.
The detailed results of the survey and the winner of the lucky prize draw will be published on ITWeb.
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Monster telcos will result in thousands of workers losing jobs, with monopolies distorting the market, says the union.
The company aims to have 65% of its manufacturing electricity requirements sourced from sustainable energy by 2030.
Wired4Women Awards 2025
University students pursuing careers in STEM fields are invited to enrol for the Vodacom bursary programme.
The bank counts a total of 2.8 million digitally-active clients in the first half of 2022, as digital financial channels boom.
ITWeb, in partnership with Mecer Inter-Ed, is running a survey on the value of IT training and certification amongst businesses and individuals in South Africa.
The survey aims to explore whether businesses think that there´s value in paying a training services provider, and if so, what is that value, and does the market understand that value?
By completing the questionnaire, you stand a chance to win a Takealot gift voucher to the value of R3000.
Compliance exists at the intersection of cost and risk, says Dolf Snyman, account director at CA Southern Africa.
For the first six months of 2022, the company reports a 13.1% increase in revenue and 8.5% in gross profit.
The mobile operator names Willington Ngwepe as chief of staff in the office of the group president and CEO.
The Chinese smartphone giant will imminently unveil a new foldable smartphone in the South African market, ITWeb has learnt.