When it comes to customer and contact centre interactions, data is an invaluable asset that can translate insights and analytics into potential and possibility.
Combined capabilities from the companies enable an AI-powered, end-to-end workflow management and service automation platform that helps customers realise the benefits of private 5G.
Numbers such as those beginning with non-geographic specifiers at the beginning of the telephone number can now be ported to any ICASA approved network.
ITWeb, in partnership with Veeam, is running a survey on data resilience readiness among businesses in Africa.
The survey aims to explore just how prepared these businesses are to recover from a ransomware or cyber attack, as well as the resources they have at their disposal to help them recover.
In this survey, we examine, among other things:
By completing the questionnaire, you stand a chance to win a Takealot or Amazon gift voucher to the value of R5 000.
The detailed results of the survey and the winner of the lucky prize draw will be published on ITWeb.
Thank you for participating!
Pieter van der Merwe and Rohan de Beer discuss the value of the partnership between Schneider Electric and Stratus Technologies.
The Naspers unit expects to write down the full carrying value of its VK asset of approximately $700 million.
Wired4Women Awards 2025
ITWeb chats to Freshworks' CEO about the company’s fresh approach to software and customer service.
The video-sharing app and Netflix halt their operations in Russia, as its attacks against Ukraine intensify.
ITWeb, in partnership with Mecer Inter-Ed, is running a survey on the value of IT training and certification amongst businesses and individuals in South Africa.
The survey aims to explore whether businesses think that there´s value in paying a training services provider, and if so, what is that value, and does the market understand that value?
By completing the questionnaire, you stand a chance to win a Takealot gift voucher to the value of R3000.
Mobile commerce grows across the continent, led by Nigeria, Egypt, Kenya and SA, reveals a study.
The businessman says his company will not do so unless at gunpoint because he cherishes free speech.
Donald Farmer will outline the implications of embedded analytics at the ITWeb BI Summit this week.
The Japanese electronics corporation and Honda will establish a new company focusing on e-mobility.