The contact centre transformation project comes as Merchants looks to achieve new levels of growth in the increasingly competitive BPO industry.
The company was named a leader in the 2019 Gartner Magic Quadrant for Data Center Backup and Recovery Solutions for the 14th consecutive time.
Through the partnership, Decision Inc.’s South African, UK and Australian markets will build on the success of its business process engineering practice.
The bank delivers an education and knowledge platform with content designed to help entrepreneurs run and grow a business.
The JSE-listed company has initiated discussions with Microsoft in a bid to renew their software licensing partnership.
Local over the top service providers must find innovative ways to ward off international competition, says Nozi Dikgale, media analyst at Africa Analysis.
Wired4Women Awards 2025
The Internet giant clamps down on unscrupulous loan providers that charge exorbitant interests on their products.
The drama continues at 4Sight, as it announced this morning that its intermediate company has filed for business rescue.
Syrex, a provider of virtualised and hybrid network infrastructures and solutions, recently hosted its annual golf day, raising a substantial amount for Joint Aid Management SA.
The IT services company blacklists and suspends payments to enterprise development partners that it says were involved in shady dealings.
Some foresee great opportunities from new types of jobs and are excited about knowledge from the 'beyond’ of technology innovation, says Debra Bordignon, CTO of Dimension Data Australia.
With digital transformation a key priority for all businesses, here’s how the trend is shaking up the modern workforce and transforming where and how we work.