The implementation of the ECM solution from Kyocera Document Solutions SA has enabled Griffin Procurement Services to shift from user-driven processes to process-driven operations.
C3i needed to modernise its Enghouse Interactive solution and focus on improving quality management in the contact centre.
Enterprise service management yields dramatic increases in operational efficiencies and customer/employee satisfaction at minimal incremental cost.
ITWeb, in partnership with Mecer Inter-Ed, is running a survey on the value of IT training and certification amongst businesses and individuals in South Africa.
The survey aims to explore whether businesses think that there´s value in paying a training services provider, and if so, what is that value, and does the market understand that value?
In this survey, we examine, among other things:
By completing the questionnaire, you stand a chance to win a Takealot gift voucher to the value of R3000.
The detailed results of the survey and the winner of the lucky prize draw will be published on ITWeb.
Thank you for participating!
EOH might get another chance, as the municipality opts to pursue a public tender despite initially inviting quotes from a closed panel.
Group company DVT has set up its base in the Netherlands, offering a range of nearshoring IT software and resource solutions for local European markets.
The performance testing training programme will begin on 2 August.
The argument for enterprise service management is compelling when it can be implemented at minimal cost using existing IT service management technology and processes.
Altron Karabina, a subsidiary of JSE-listed Altron, has achieved broad-based black economic empowerment level one contribution status.
ITWeb, in partnership with MTN Business, is running a survey on ICT maturity to gain a clear, data-driven understanding of where SA businesses stand in terms of ICT maturity. The survey covers everything from infrastructure and cybersecurity to digital literacy and compliance.
To gather further insights into ICT maturity within respondent organisations, the survey poses the following questions:
By completing the questionnaire, you’ll contribute to this local research project and stand a chance to win a Takealot voucher to the value of R3 000. The detailed results of the survey, and the prize winner, will be published on ITWeb.
One of the most important objectives moving forward is to maintain its focus on building and training strong skills in the business, says Argon Supply Chain Solutions.
It is a myth that ERP solutions for the SME market are not customisable or scalable, says Elaine Havenga, head of marketing, Seidor Africa.
Only half of respondents to a recent survey said they use a self- service portal.