Improving service delivery to the citizens of SA remains a key imperative in the public sector, says Farhana Safedien, territory lead: public secctor at Altron Karabina.
Delport replaces Hans Wencke, who will remain founder and owner of xneelo and will continue to work with the leadership team in an advisory role.
A focus on technology across the public sector drives a surge in tender opportunity.
Partnering with the integration platform vendor, mWtech enhances its integration deliveries in hybrid environments through cloud-native tools.
IT is shifting to become more customer and employee centric, according to Freshworks.
Freshworks will outline ITSM and ITOM trends, challenges and solutions at a webinar on 18 August.
ITC Infotech’s Digital Workplace solution revolves around the end-user by creating a framework that puts the users at the centre.
Intelligent virtual assistants deliver an intuitive, automated and consistent experience to digital self-service customer service channels
This investment accelerates the Dynamic Technologies strategy of delivering digital, data and cloud solutions from South Africa into the global digital market.
To evaluate an IT service management solution, companies should weigh its cost, flexibility, scalability and time to value, says Susan Van Zyl, head of sales and marketing, JMR Software.
Keeping the balance between software development and business teams can be daunting, which is where IT staff augmentation comes in, says Jason Bramsden, MD of DVT UK.
Sizwe Africa IT Group has realigned its go-to-market strategy and business model from a services-driven to a client-focused and revenue-generating model.