ITC Infotech’s Digital Workplace solution revolves around the end-user by creating a framework that puts the users at the centre.
Intelligent virtual assistants deliver an intuitive, automated and consistent experience to digital self-service customer service channels
This investment accelerates the Dynamic Technologies strategy of delivering digital, data and cloud solutions from South Africa into the global digital market.
To evaluate an IT service management solution, companies should weigh its cost, flexibility, scalability and time to value, says Susan Van Zyl, head of sales and marketing, JMR Software.
Keeping the balance between software development and business teams can be daunting, which is where IT staff augmentation comes in, says Jason Bramsden, MD of DVT UK.
Sizwe Africa IT Group has realigned its go-to-market strategy and business model from a services-driven to a client-focused and revenue-generating model.
The AWCape Group has appointed Jeff Ryan as MD of AWCape, while Henri Hattingh, founder and former CEO of AWCape, will become group executive chairman.
What does the future you imagine look like? At Altron Managed Solutions, we don’t need to imagine. We make this future a reality of the present.
4Sight Holdings and the wholly owned subsidiary of DRA Global have signed a joint memorandum of understanding to develop a distinctive service and solution offering for the mining and minerals industry.
It’s a quiet week for tenders, as government’s big spenders take a break.
The implementation of the ECM solution from Kyocera Document Solutions SA has enabled Griffin Procurement Services to shift from user-driven processes to process-driven operations.
C3i needed to modernise its Enghouse Interactive solution and focus on improving quality management in the contact centre.