Unpacking the status of the ‘IT superhero’, who is trying to desperately navigate the end-user blame game, while ensuring the entire functionality of the company.
Enterprises across the world have shifted the focus towards service management that’s effective, personalised and automated in a desire to drive customer loyalty and trust.
Founded in 1986, proudly South African company Lorge Consulting Services celebrates its milestone of three-and-a-half decades.
The company says it has shown resilience in a year most businesses were affected by the COVID-19 pandemic and other macro-economic factors.
Growth consulting firm Blacfox has appointed Tarryn De Matteis as its new managing director.
The unit, which is made up of Axiz, Obscure, Pinnacle and VH Fibre, delivered “sensible returns” in the six months ended December, says Alviva.
The BCS International Diploma in Business Analysis is a globally recognised qualification that proves you have the knowledge, skills and capabilities to be effective as a business analyst.
The payment technology allows businesses to take card and EFT payments across multiple channels, including online and at the point of sale, without the need for a card terminal.
The systems integrator opens a Section 189A process and will engage with employees weekly for the next nine weeks.
For the sales function to evolve, it must move away from its reliance on technology and return to relationship management, says Louise Robinson, sales director of CG Consulting.
After going out to tender, a financial services company chose the MagicOrange cost transparency solution.
The company says Elvin de Kock will step down due to health reasons, with effect from 31 May.