SAP’s Young Professional Programme has played an essential role in helping to accelerate innovation at BMW Group SA, through digital skills supply.
Customer success is about retaining loyal customers, giving them value from Nexio's offerings and helping them to be as successful as possible, says Dudley Stevens, customer success manager at Nexio.
Air Senegal, the fast-growing West African long-haul and regional airline, launches its Teranga Frequent Flyer Programme in partnership with LoyaltyPlus.
When it comes to marketing, you don’t need a big budget to make an impact and drive new business, says Altron Document Solutions.
The R24.2 million acquisition allows the Johannesburg Stock Exchange-listed Workforce to further expand its human capital service offering.
It is crucial to form a partnership in which both vendor and client share the same definition of a good outcome, says IFS.
The company has become a member of the Hitachi Vantara Partner Program in order to strengthen its range of offerings.
Service, offsite and technology will disrupt the status quo for construction companies, says Kenny Ingram, VP, Engineering, Construction & Infrastructure at IFS.
Medium companies tend to have many different systems and applications, so a services play can become very complicated for them, says Tarsus.
Training can often be overlooked in the rush to rollout an ERP system quickly, while tight budgets add to the overall skills dilemma.
Improving contact centre agent productivity had become a greater concern as employees work from home and experience more challenges.
Ensuring the ERP solution has the backing of skilled and experienced implementation, maintenance and support teams, is a crucial aspect sometimes overlooked.