Features

The cost of customer experience

Ask any company, and they'll probably tell you that customer experience is one of their key focus areas. But ask them who's in charge of the customer experience, and the responses will be mumbled.

Monday

Totally changeable

The flexibility of software-defined networking (SDN) is what enables some of the world's biggest companies to be innovative and scale their services to reach millions of people. In South Africa, there have been a lot of announcements around SDN and its big brother, software-defined wide area networking (SD-WAN), in the last few months. Are local firms taking advantage of the opportunities it provides?

6 Feb

The datacentre of the future

The datacentre is the foundation upon which enterprises are built.

31 Jan

Smart cities 2.0

Cities of the future are smart - but what is it going to take for us to get there?

24 Jan

Controlling user access to critical information

There are shifting definitions of identity management for enterprises that are connecting their supply chains across all possible touch points.

Dec 13, 2018

Open source: a slow rise to the top

There was a time open source technology was ignored, if not distrusted, in the enterprise. Not anymore. Now it's the technology the C-suite turns to first. Not only is it more cost-effective, it's also where the cutting-edge breakthroughs are happening.

Dec 6, 2018

Asset to the company

It's impossible to think of the world without software. It's foundational to almost every business, and, increasingly, our personal lives.

Nov 30, 2018

Data analytics: an underused tool

Local companies are missing a beat in not making better use of their data. They should see it as an asset that can add enormous value to their operations.

Nov 27, 2018

Is IaaS on the way out?

The global cloud industry is really gaining momentum, and with this growth comes a few changes.

Nov 23, 2018

ERP: Silver in the clouds

The move to bring ERP into the cloud is transformative. It retains all the things it does well, but with few (if any) of its drawbacks.

Nov 16, 2018

Lighting up the shadows

Is Shadow IT finally at the stage where organisations should be embracing it rather than locking it away in a dark cupboard?

Oct 26, 2018

Automate to innovate

The supply chain is transforming. It's up to you to decide if these changes are for the better or the worse.

Oct 18, 2018