Value Logistics opted for a wireless broadband solution when all attempts to install critical Diginet lines at its premises failed.

Although there is a great deal of excitement around WiMax, Gartner still views the technology with trepidation.

1896 - Guglielmo Marconi obtains a patent and establishes the Wireless Telegraph and Signal Company, the first radio factory in the world.

The network is the business, these days anyway. ITWeb looks at how CIOs can keep theirs current, relevant and delivering the goods.

CIOs are blowing a fabulous opportunity to design networks according to new architectural principles, says Gartner.

1940: George Stibitz uses a teletype machine to send instructions for a problem set to his Complex Number Calculator in New York and receives results back by the same means.

CRM might have been all about technology 10 years ago. Today, it's more about people and processes.

The in-source, outsource game has been going on for some time. Current indications are 'out' is now 'in'. Is this yet another round in the (perpetual) cycle?

When UK telephony provider The Carphone Warehouse realised it was running out of call centre resources and capacity in the UK, it turned to SA in its first outsourcing venture.

When it comes to the future of the outsourcing market, the only thing certain is that no one can agree on where it is going or what will happen next.

1776: Adam Smith, in the 'The Wealth of Nations', formulates a theory of competitive advantage, extracting the notion of outsourcing as a way to cut costs by hiring cheaper labour in less developed countries.

In the face of a rapidly changing user base and ever-evolving demands, is ERP up to the next set of challenges?

When T-Systems needed to standardise its financial reporting globally, it looked no further than its South African subsidiary.