The ministerial directive legalising VOIP usage took effect two years ago. Not much has happened since, or has it?

Webber Wentzel Bowens isn't shy to investigate and implement new technologies.

Gartner predicts over half of the world's tier-one operators will establish alternate lines of business by 2010 - and half of these will fail.

Some one hundred and thirty-odd years after the telephone was invented, during which time basic telephony stayed pretty static, a revolution is underway.

SA's contact centre industry could take the world by storm if government would just give it a break. So it says, anyway.

Local software developers are feeling the brunt of SA's ongoing IT skills shortage.

Migrating to open source has paid off for MHG, and now it is cutting costs further by moving to an internally developed call centre solution.

What do SA's CIOs want for Christmas? Under the restrictions of an unlimited budget, ITWeb sat five of them down and picked their brains.

If you want to know what BI vendors think about the state of their industry, you sit them down and ask them.

BI solutions are ready to deliver the graphs, reports and numbers to executives hungry for information. And in real-time if need be.

Identity management encompasses anything from people to processes to passwords. One thing it is definitely not about is the technology.

Distributed campuses, staff, students, staff who are students, and contractors. Managing identities at UCT is a mammoth task.