Old-school government turns to a new concept of governmental services with the Gauteng Shared Services Centre. The difference between old and new? The word 'service`.

Drop the ball, quaff the cider; the age-old feud between journos and PRs comes to a head.

There are many little advances in technology that have the ability to alter our behaviour, because of their apparent insignificance.

Local companies may be getting over their traditional resistance to IT rental, but it would seem that rental is not the best solution for everyone.

It`s nice to feel wanted. But there are limits, beyond which you`re just getting used and exploited. For companies, that`s where content management - and its close cousin, security - come in.

Not content to leave data where it lands, storage vendors are now talking about lifecycle data management - caring for data from swaddling clothes to ultimate demise.

ITWeb`s 2003 Business Intelligence Survey shows that SA corporates` interest in BI is on the up, although confusion still dominates this space, with most respondents adamant they`ve achieved return on investment, but unsure of whom owns the project.

SA ICT companies are lagging behind in the implementation of black economic empowerment (BEE) policies and plans, which may see many of them effectively shooting themselves in the foot as far as future growth is concerned.

The ECT Act did not outlaw spam, much to the disappointment of many. There are, however, measures South Africans can take to diminish this global infestation.

A world in which people buy houses online, never having visited the property nor met the seller, agent, a transfer attorney or even a home loans manager face to face, is here.

It seems trite to say one should choose a database according to the purpose it is meant for, yet this is the educated viewpoint, and it makes for far more interesting choices than going on brand or features.

South Africans can soon access a wide range of information via the Government Gateway, a one-stop site and call centre covering life events from the womb to the tomb. But serious concerns are being voiced about the success of the local e-government initiative as a whole.

While business process management (BPM) may be the way forward for managing and improving business processes, the difficulties that created a stigma around workflow are of equal concern to those wanting to implement BPM.