Vendors have adapted ERP solutions to accommodate small and medium enterprises, but how much of the total package do these businesses really need?

The software development market is in ferment, with both local and global pressures causing concern about the future.

Whatever happened to the VOIP revolution? ITWeb goes in search of the technology that was about to change the world.

Knowing customers is one thing. Understanding them is another. Users tell us whether the technology is a true route to customer understanding.

Will the open source revolution swallow the software market? ITWeb held a round table discussion on the issue with open- and closed-source supporters.

Outsourcing? That`s so last-century. Managed services is the way forward for savvy companies looking to get the most out of IT infrastructure, and generate business value in the process.

The decision whether to rent or buy IT assets is complicated for South African companies as both options have good business cases.

Keen to focus on what they do best, companies are increasingly turning to business process outsourcing (BPO) for everything else.

As both local and international demand for business intelligence (BI) increases, it`s surprising to find the whole concept still needs tweaking before end-users fully maximise it.

Is server-based computing, or thin-client as it`s still more commonly known, a case of IT history repeating itself, or is it a completely new approach to computing?

One year after the ITWeb BPM survey concluded that the South African market is in a stage of maturity, we speak to key players about the challenges remaining.

Software vendors share secrets that can put their local partners on par with rest of the world.