IT will shift its focus from cost and consolidation, to innovation and competitive advantage, says Gartner.
Recession-hit SMEs employ cloud-type hosted services to cut costs and boost efficiency.
Mobile VOIP services are expected to reach tens of millions of users in 2010, says Deloitte.
In today's technology roundup: Fevered anticipation for Apple unveiling, Google recruits social networking team, Olympics committee prepares e-commerce site, and guilty plea for Scientology DDoS attack.
In this World Wide Wrap: 50 Apple test tablets in use, iSlate and iPhone headed to Verizon? and Amazon improves Kindle.
In this World Wide Wrap: Cisco, VMware and NetApp in cloud partnership; Netezza releases data warehouse appliance; and Cisco continues 0% financing.
SA has to incorporate renewables into its energy mix, or remain at the mercy of a monopolistic power supplier.
Service management and SaaS will become key technologies in 2010, says FrontRange Solutions.
The human capital of any contact centre must be managed effectively, says Spescom DataFusion.
The virtualisation technology company plans significant investments in the African channel.
In this World Wide Wrap: NZ to test FOSS desktop, Samsung releases R-Series laptops, and netbooks challenge e-reader market.
In this World Wide Wrap: 8x8 intros VOIP on Facebook, Apollo and PortaOne partner, and Vodafone pushes VOIP hardware.
In today's technology roundup: MusicDNA to succeed MP3, full-body scanner blind to bomb parts, satellite images help insure Kenya cattle, and Italy clamps down on Internet videos.