Research from Aspect Software finds artificial intelligence, chatbots and automation will dominate contact centre development over the next year.
Recruiters must shift from an experience-focused recruiting process to an attribute and attitude-focused process, says SynergERP.
Free software is a social movement, while open source is a development methodology.
Nutanix Era will also incorporate new time-machine capabilities and application-specific APIs, the company says.
Automotive Grade Linux brings together vehicle manufacturers and technology companies to develop an open platform for the `connected' car.
SilverBridge customised a dashboarding solution using Microsoft PowerBI to fit in with client processes and provide a real-time view of its business position.
The International Consortium for Agile has introduced training in the areas of talent, marketing and leadership, says Jacqueline Metrowich, Practice Lead: Business Enablement at DVT.
CapeNature has deployed the Sage CRM suite of products for the provisioning of its permits.
Service providers in the digital world must now contend with much higher levels of complexity when seeking solutions to reduce revenue leakage, says Amdocs.
It is imperative that fraud strategies are robust and flexible enough to meet current and future needs, says TransUnion.
OpenText Release 16 Enhancement Pack 4 delivers a secure platform for artificial intelligence, IoT, content services and extreme automation.
Growth in the JSE-listed group's premium fleet subscriptions saw subscription revenue grow to R1.4 billion for the year to March.