WhatsApp Business API coupled with the Cellfind LiveChat platform enables multiple agents to sign in at the same time and use a centralised dashboard and team inbox.
Higher education, science and innovation minister Dr Blade Nzimande becomes a target of social media scammers, as impostors use Facebook to pose as him.
The telecoms company unveils Africa’s first Mastercard virtual card for use on WhatsApp, enabling Telkom Pay customers to make e-commerce payments.
You can be dismissed for making derogatory remarks within a WhatsApp group and for inciting unrest within the company, says Nicol Myburgh, head: CRS Technologies HCM Business Unit.
Levels of vaccine hesitancy on social media increased after the temporary halt of SA’s vaccination programme in April, says BrandsEye.
The Film and Publication Board prioritises online safety for this year’s Child Protection Week, amid a rise in cyber bullying among South African youth.
As the democratisation of commerce unfolds, discovery commerce has the power to reset the rules of engagement in SA’s e-shopping sector, says Facebook.
Google SA refutes accusations regarding the exploitation of its market dominance, telling Parliament its practices don’t give it an unfair advantage.
The Internet giant vows to Parliament that it will protect the integrity of SA’s upcoming elections by fighting disinformation and manipulation on its platform.
The Presidency confirms president Cyril Ramaphosa has joined online professional network service LinkedIn in his personal capacity.
Facebook SA denies allegations that it refused to appear before the South African Parliament, saying it has merely requested more time.
The Johannesburg-based start-up creates computer-generated fictional characters used on social media for marketing, including Kim Zulu and iYANDA.
