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Gamification proposed for CT's water woes

The city considers an online and mobile public campaign that uses gamification and social media to encourage behaviour shifts.

Messaging bots and chat for business

Infobip hosted a?Webinar with expert Chris Messina, who shared his vision of messaging and conversational commerce.

Playing the customer service social media game: to win

Playing the customer service social media game

The social platform is the ideal stage to enhance customer engagement, but who then in the business should own social channels, asks Ebrahim Dinat, COO of South African customer experience solutions provider, Ocular Technologies.

Ocular Technologies

Every action has business repercussions

The rise of the digital economy is driving higher consumer expectations on businesses, says SUSE's Danny Rowark.

Sibahle Malinga

Facebook Messenger adds location-sharing

The social media giant will now let users share their live location with contacts in the Messenger app for up to an hour.

Truecaller moves into messaging space with Google Duo

Google's video calling app, Google Duo, has been integrated into the Truecaller app, positioning itself as a WhatsApp competitor.

Lauren Kate Rawlins

Local developer curates Twitter stories

Kgothatso Ngako created the Android app, Thread Tweets, to make it easier to read, write and share Twitter threads.

Lauren Kate Rawlins

Facebook integrates shopping into newsfeeds

The social media giant debuts an advertising format that allows businesses to display e-commerce catalogues on the platform.

Lauren Kate Rawlins

Live-broadcasting

Live-broadcasting options expand across social media

Facebook and Periscope introduce new features that let users broadcast from desktops and other devices.

Lauren Kate Rawlins

Messenger Lite is available in SA

The faster, more data-conservative version of Facebook's messaging app, Messenger Lite, is now available locally.

HP DeskJet Ink advantage 3700

HP's smallest all-in-one allows social media printing

The new DeskJet printers use app integration to print directly from social media.

Masibulele Lunika

The benefits of sentiment data analysis

BrandsEye CEO explains how this can reshape the way businesses operate.

Kgaogelo Letsebe