Hotels must understand their guests to deliver the superior experience tech-savvy travellers expect, says Frederick Sabty, VP Hospitality Solutions, Worldwide, at Avaya.
Companies should be up to date on new ways to interact with their customers, says Henry McCracken, regional sales director for Aspect Software.
Most large companies have a telephone management system in place that records all phone calls made via the PABX, says Mike Margolius, sales and marketing manager at Telesa.
Instacom's push-to-talk technology provides a viable alternative to outdated two-way radio devices and networks, says Roland van der Walt, sales director at Instacom.
Netshield CEO Inus Dreckmeyr advises against dismissing IOT as just another new-fangled way for vendors to make money.
Like politics and the economy, enterprise content management (ECM) solutions saw some interesting changes in 2016, says Mark du Toit, Solutions Advisor for Communication Genetics.
Companies must consolidate different types of media over their network by creating overlay networks via NGNs, says Eduard du Plessis, MD of EOH Network Solutions.
By Sabby Gill, Executive Vice President, Epicor Software International.
Innovation should be used to support and enhance human productivity rather than replacing it altogether, says?Kevin Dherman, chief innovation officer at SYSPRO.
Item-level tagging is at the core of RFID's value to the retail industry, offering retailers visibility into their business, said Kevin Norton, director Mobility Solutions Southern Africa at Westcon-Comstor Southern Africa.
Hybrid cloud fundamentally addresses two main roadblocks to cloud adoption in SA, says Chett Carmichael, Ovations.
It has changed its branding to Tarsus On Demand, says?Jonathan Kropf, CEO, Tarsus On Demand.