Integrity, professionalism, good attitude are all vital to success in the workplace, but are being undervalued by today's millennials, says Premie Naicker, CEO of AIGS.
Talent management has turned into a keystone of business success, says Kwezi Madondo, HR Manager at SAP Africa.
A prominent hurdle in the digitisation of public sector functions is how to implement upgraded systems that deliver services more efficiently, says Mohamed Cassoojee, VP and country manager for Software AG SA.
Contact centres should utilise their analytics to extract key information and data, says Henry McCracken,?regional sales director for Aspect Software SA.
Going the SaaS route is an easy option, as it doesn't disrupt the business and there is no need to battle with legacy systems, says Richard Vester, director of Cloud Services at EOH.
Passwords are the keys to the fortress, and even walls of steel metres thick are useless if the front door lock can be picked, says Simon Campbell-Young, CEO of Phoenix Distribution.
Business continuity must be seen within the context of the corporate strategy, not in isolation, says Pete Frielinghaus, senior advisor to ContinuitySA.
An ideal system should start with a policy to close the last mile of the IT hardware life cycle, says Wale Arewa, CEO of Xperien.
Ambitious big data projects are likely to result in disappointment unless local enterprises learn to use their data more effectively, says Jan Badenhorst, service delivery executive at EOH MC.
With cloud-based contact centres, institutions can easily implement and manage the type of multimedia/digital channels that are increasingly the preferred route to resolving issues, says Bruce Von Maltitz, managing director at 1Stream.
You don't buy a car to travel from the airport to the conferencing destination; you grab a ride on Uber or book a ticket on the Gautrain, says Sacha Matulovich, marketing and sales director at Connection Telecom.
By introducing data virtualisation, companies can avoid multiple data copies at the core while improving cross-company access to production data, says Harold van Graan, sales director, Actifio South Africa.
