Poor customer service will quickly turn your business into a ghost town, says Ebrahim Dinat, COO at contact centre solutions provider, Ocular Technologies.
Companies must implement new communication systems to cater to the tech-savvy demands of the millennial generation, says Henry McCracken, regional sales director for Aspect Software SA.
SYSPRO's internship developer programme takes 10-12 tertiary students out of university and pairs them with a senior developer for coaching, says?Russell Hollick, CE: Product Architecture at?SYSPRO.
Surveillance In A Box offers high-end surveillance technology without the crippling costs of installation or troubleshooting, says says Jason McGregor, sales manager at Axis Communications.
It's vital for legal firms to keep track of every minute spent working on an individual client's case as well as any resources used, says Gavin Dunlop, CEO of ACTNET.?
Net neutrality with Network Platforms gives enterprises the freedom to monitor and administer traffic in accordance with their own requirements, says?Gavin Epstein, sales executive at Network Platforms.
WebRTC embeds communications functionality in browsers and operating platforms to enable casual communication between browsers or apps, says Steve Davies, technical director of Connection Telecom.
There are a host of non-currency applications that can be built making use of the open nature of the Blockchain system, says Craig Leppan,?Director of Business Development at Ovations.
A temporary employment services provider must be registered with the Department of Labour and in possession of a Private Employment Agencies certificate, says Arlene Boing, Managed Talent Solutions business unit manager at Datacentrix.
This will help clients and their users overcome the slow application performance challenges faced with global application delivery, says EOH Cloud Services' Stuart Hardy.
Companies must prepare in advance how to use social media in a crisis or risk making things worse, says?Cindy Bodenstein, marketing manager at ContinuitySA.
Modular,?cloud-based business applications?offer viable alternatives to the unwieldy, inflexible and expensive systems that have long dominated the sector, says?Stephen Corrigan, MD of?Palladium Business Solutions.