A new era of analytics

Traditional BI vendors are up against a raft of competition as they face the rise of cloud data and visualisations,?says?Sean Paine, Chief Operations Officer, EnterpriseWorx.

EnterpriseWorx

3:20

Workforce management software

May 8, 2015

WFM forecasts contact centre workload

Noble workforce management software accurately forecasts load, leading to better planning and decision-making, says Cecilia Jofre, business development and account management executive of Intuate Group.

Efficient procurement reduces risk

Companies are proactively looking for ways to standardise and enforce user adoption of processes to reduce procure-to-pay costs, says Jeetendra Fakir, Britehouse Supply Chain Management business unit manager.

Britehouse

5:50

RAPID ERP methodology

May 6, 2015

Maximising the M&A journey

Businesses can quickly make the most of an acquisition with the "RAPID" ERP methodology, says Johani Marais, channel manager Africa at Epicor Software Corporation. ? .

Epicor

4:10

Work-area recovery testing

May 6, 2015

This means WAR

There are a host of practicalities that need to be thought through when testing the work-area recovery component of a BCM solution, says Tracey Linnell, GM: Consulting at ContinuitySA.

Transport management a significant differentiator

Transport management?must go digital to ensure it contributes to companies' sustainability and that of the supply chain, says?Jeetendra Fakir,?Supply Chain Management business unit manager at Britehouse.

Britehouse

5:20

Social network analysis

May 5, 2015

SNA: the key to churn prediction

Social network analysis is a data mining technique that seeks to explain the behaviour of individuals through their social ties, says Liam Furman, senior analyst at OLRAC SPS.

OLRAC SPS

3:40

Protecting electronic identities

May 4, 2015

Make security part of your company's DNA

Companies must act quickly to protect their information assets and the privacy of their electronic identity, says John Mc Loughlin, MD of J2 Software.

Knowledge-sharing improves productivity

An individualistic and isolated knowledge management programme looked after by a privileged few will not survive for long, says Kwanda Phiri, GM of iMbasa IT.

Get ready for IOT

The Internet of things can offer businesses in emerging markets the ability to enhance processes and improve operations, says Peter Melerud, co-founder and CMO of Kemp Technologies.

Call centres: fine-dining or take-away style?

While they meet different needs, both models provide excellent service that is consistent with their brands,?says Bruce von Maltitz, director at 1Stream.

1stream

8:50

Cryptolocker Ransomware

Apr 29, 2015

Top tips for fighting ransomware

The single biggest thing that will defeat ransomware is having a regularly updated?backup routine in place, says?Nathan Loftie-Eaton, security specialist at ESET SA.

Combating rogue mobile predators

Waspa has increased measures to protect the consumer?against being hoodwinked into a service they don't need, says Anzelle Robertson, legal and compliance officer?at Oxygen8.

Oxygen8

CO-SPONSOR MESSAGE

VIRTUAL PRESS OFFICE