Consumers prefer to receive marketing via e-mail than any other channel, says?Gavin Dunlop, CEO of Actnet.
Companies must consider their current and future infrastructure needs, including the utilisation of cloud technology, says?Ralph Berndt, director - Sales, Client Relationship and Marketing at Syrex.
The VOIP services market will enjoy continuous growth due to the cost-effectiveness it offers consumers and businesses, says?Mitchell Barker, founder and CEO of?www.WhichVoIP.co.za.
An agent desktop that provides easy access to tools and workflows will help contact centre agents to work more efficiently, says Cecilia Jofr?, business development and account management executive of Intuate Group.
Most online retailers will offer their customers a mobile site in 2015, says Dieter Febel, MD of SA Gateway.
The use of satellite networks as a communication option is relevant to a number of user application scenarios in the current environment, says?Dr Dawie de Wet, CEO at QKON Africa.
Euphoria's Cloud VOIP PBX requires very little IT support or training to administer, says George Golding, CEO of Euphoria Telecom.
Moving from VOIP to an "everything IP" environment is extremely disruptive for a company, says?Roman Hogh, head of Technology Strategy at MWEB Business.
Every part of the IT stack is in transition, from?end-user devices to?storage systems, says?Jay Kidd, SVP and CTO of NetApp.
Information about individuals has become readily available, says Stan Khan, managing director of Muvoni Biometrics and Smartcard Solutions.
Companies should take stock of how resilient they are, and take steps to improve their ability to prevent disasters, and to recover, should one occur, says Michael Davies, CEO of ContinuitySA.
The introduction of standards and enhanced legislation mean companies will have to vigilant in 2015, says?James McKerrell, CEO of CRS Technologies.
