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Ricoh SA hosts Freedom to Operate

Improved information management can transcend challenges and create business opportunities, says Esti Kilian, head of marketing services at Ricoh SA.
Ricoh
13:30
Wide format printers
Jul 18, 2014

Considerations when buying wide format printers

There is no one-size-fits-all solution, says Chris Paulet, product manager of the Wide Format Printing Systems division of Oc? South Africa.

Chris Paulet
1:50
Contact centre gamification
Jul 17, 2014

1Stream supports contact centre gamification

In the call centre context, gamification gives managers a new tool for managing the workforce, says?Bruce von Maltitz,?director of?1Stream.

1stream
2:50
Automated payroll solution
Jul 17, 2014

Payroll software offers efficiency

Make sure to choose a payroll package tailored for the local tax and regulatory environment, says Anton van Heerden, MD of Sage VIP and Sage Pastel Payroll & HR.

Anton van Heerden
3:10
Strategic planning systems
Jul 16, 2014

Contact centre

Using advanced modelling, analysts can answer the executive's query in real-time, interactively, including the expected customer experience, says Andre le Roux, African region MD for Interactive Intelligence.

Interactive Intelligence
3:00
Big data
Jul 15, 2014

Big data, big advantages

Big data promises numerous benefits, says Simon Campbell-Young, CEO of Phoenix Distribution.

Phoenix Distribution
11:30
Debt collection
Jul 11, 2014

Top 10 tips for collection companies

To make the most out of e-mail, SMS and AVM, collections companies should personalise each debtor interaction, says Cecilia Jofr?, business development and account management executive of Intuate Group.

Intuate Group
3:40
Business continuity recovery site
Jul 9, 2014

Assessing a contact centre recovery site

An effective disaster recovery site for a contact centre must meet certain criteria, says Steven King, business development manager at ContinuitySA.

ContinuitySA
3:20
Retail Technology
Jul 8, 2014

The future of retail

Technologies like mobility and social media have caused a paradigm shift in the competitive landscape in retail.

Logikal Consulting
3:40
Minimising downtime costs
Jul 8, 2014

Effective planning decreases cost of downtime

Companies should ensure their operating systems are up to date and that all applications are simplified, says Pieter van der Merwe, availability solutions architect, Africa & Middle East at Stratus Technologies.

Stratus Technologies
4:20
Programming languages
Jul 8, 2014

Development Tower of Babel rising

With device manufacturers protecting their walled gardens, developers are being forced into multiple language development, says Richard Firth, chairman and CEO of MIP Holdings.

MIP Holdings
5:20
Digital mobile radio
Jul 4, 2014

Digital mobile radio - empowering a continent

DMR Tier 3 is an all-digital radio protocol that covers the licensed trunked mode of operation, says Tony Sipho Sibanda, business development manager at Emcom Wireless.

Tony Sipho Sibanda
4:30
Entering the job market
Jul 3, 2014

Entering the job market for the first time?

If you have the right attitude, there is nothing you can't accomplish, says Reagan Ramsarup, intern at ConVista Consulting.

ConVista Consulting
 
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